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Privacy policy

DailyDirect App – Privacy Policy

Last updated: November 2025

DailyDirect ("we", "our", "us") operates as an online supermarket and e‑commerce platform . This Privacy Policy explains how we collect, use, store, and protect your information when you use the DailyDirect mobile app, website, and related services.

 

 

 

1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you create an account or use the app:

  • Name
     
  • Phone number
     
  • Email address
     
  • Delivery address
     
  • Profile information
     

1.2 Payment Information

  • UPI ID, card details, wallet information (processed securely by third‑party payment gateways)
     
  • We do not store your full card details on our servers.
     

1.3 Order & Transaction Data

  • Items purchased, order history, delivery details
     
  • Billing and transaction records
     

1.4 Device & App Usage Data

  • IP address
     
  • Device type and model
     
  • OS version
     
  • App activity, clicks, and interactions
     
  • Crash logs and performance analytics
     

1.5 Location Data

  • Approximate or precise location (with your permission) to enable delivery services.
     

 

 

 

2. How We Use Your Information

We use your information to:

  • Deliver your orders efficiently
     
  • Provide customer support
     
  • Improve app performance and user experience
     
  • Personalize product recommendations
     
  • Send order updates, notifications, and promotional offers
     
  • Prevent fraud, abuse, or unauthorized activities
     
  • Comply with legal requirements
     

 

 

 

3. How We Share Your Information

We may share your data with:

3.1 Delivery Partners

To complete order delivery (name, address, location details).

3.2 Payment Gateways

For secure processing of payments.

3.3 Service Providers

For:

  • App analytics
     
  • SMS/notification services
     
  • Cloud hosting & data storage
     

3.4 Legal Requirements

We may disclose information when required by law, court order, or government authority.

We do not sell or rent your personal data to any third party.

 

 

 

4. Data Storage & Security

  • Your data is stored securely on encrypted servers.
     
  • We use industry-standard security measures to protect personal information.
     
  • Although we aim for complete security, no online system is 100% secure.
     

 

 

 

5. Your Rights

You can:

  • Update or edit your profile details
     
  • Request deletion of your account
     
  • Control app permissions (location, notifications, camera, etc.)
     
  • Opt-out of promotional notifications
     

To request data deletion or for any privacy‑related issue, contact our support team.

 

 

 

6. Cookies & Tracking Technologies

We use cookies or similar technologies to:

  • Improve app performance
     
  • Remember your preferences
     
  • Show relevant offers and recommendations
     

You can disable cookies from your browser or device settings.

 

 

 

7. Children's Privacy

DailyDirect is not intended for users under the age of 13. We do not knowingly collect data from children.

 

 

 

8. Third‑Party Links

The app may contain links to third‑party services. We are not responsible for their privacy practices.

 

 

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the app after updates means you accept the revised policy.

 

 

 

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

DailyDirect Customer Support
Email: support@dailydirect.com
Phone: +91‑9391430911

 

 

 

Thank you for using DailyDirect!